Privacy Policy

1. General

PQ Solutions LLC attaches great importance to data protection and therefore observes the legal provisions of the Federal Data Protection Act (FADP) and the Data Protection Ordinance (DPA). This data protection declaration contains details of how PQ Solutions LLC collects and processes personal data and informs the persons concerned of their rights under the data protection regulations.

At

• "Personal data" means all information that relates to an identified or identifiable natural person;

• "Processing" means: any handling of personal data, regardless of the means and procedures used, in particular the acquisition, storage, use, modification, disclosure, archiving, deletion or destruction of personal data.

With these instructions, PQ Solutions LLC fulfils its duty to provide information in the context of the collection and processing of personal data from data subjects.

2. Origin of Personal Data

2.1 General

PQ Solutions LLC processes the personal data that PQ Solutions LLC receives from the data subjects. It also obtains data from service providers (e.g. public registers) which the company requires for the provision of the service and/or for legal or regulatory reasons.

2.2 Contact Form

Via the contact form, the data fields specified there (name, company, telephone number, e-mail, message) as well as information on the time of use are collected and processed for processing and response. The data is transmitted to PQ Solutions LLC, which is named and identified in the respective contact form.

The processing of the data is necessary to establish contact.

2.3 Newsletter

The contact data to be entered on the registration page (first name, surname and email) as well as information on the subject and time of dispatch are processed in order to send the newsletter and include it in the distribution list. The data remains stored until unsubscription.

The data processing is necessary for the newsletter dispatch/receiving distribution list.

3. Scope of the Personal Data Processed

PQ Solutions LLC processes as little personal data as necessary. These are mainly related to the services you have requested or agreed with us.

The categories of personal data processed by PQ Solutions LLC include data in connection with business relationships with customers or potential customers, employer data, supplier data and data when using the website.

4. Purpose of the Processing

PQ Solutions LLC only processes data that is necessary to achieve a specific purpose. Personal data is processed for the following purposes:

• in connection with the provision of the customer business or the products and services offered

• in connection with the processing and administration of contractual relationships with customers, employees, suppliers, etc.

• to maintain contacts and communication in connection with the provision of services

• to fulfil legal or regulatory obligations

• Marketing activities (e.g. sending newsletters, specialist information, etc.)

5. Data Protection Principles

5.1 Principles

PQ Solutions LLC processes

• personal data in compliance with the Swiss Federal Data Protection Act (DSG) and the Ordinance on Data Protection (DSV);

• data lawfully, in good faith and proportionately. In addition, PQ Solutions LLC ensures that the data is correct and complete.

• The data is only processed for the identifiable purpose.

5.2 Data Security

PQ Solutions LLC attaches great importance to data security. In addition to complying with legal requirements, PQ Solutions LLC takes precautions to protect your privacy (e.g. implementation of technical and organisational security measures).

technical and organisational security measures). With the technical and organisational measures PQ Solutions LLC (or the commissioned service providers) ensures that personal data is only accessible to authorised persons.

• are only accessible to authorised persons

• are available when they are needed;

• are not changed unauthorised or unintentionally, and

• are processed in a comprehensible manner.

6. Basics for Data Processing

Data processing depends on the services and products that PQ Solutions LLC may provide to you, or the purpose for which the personal data is processed, and is based on the following:

6.1 Business Performance

To enter into, conclude or perform a contract or business relationship with you or to fulfil PQ Solutions LLC's obligations under such contract or business relationship.

if applicable

• to safeguard the legitimate interests of PQ Solutions LLC (such as statistics, planning or product development, business decisions, monitoring and controlling risks, ensuring IT security, IT operations and buildings as well as plant security, business auditing, marketing, comprehensive support, advice and information on the range of services, preparation and provision of tailor-made services - insofar as no objection has been made)

• Safeguarding the interests and securing the claims of PQ Solutions LLC, clients and employees

6.2 Legally

to fulfil legal or regulatory obligations of PQ Solutions LLC or the performance of tasks in the public interest

6.3 Consent

If the processing of personal data requires consent by law, PQ Solutions LLC obtains this consent from the person concerned. The consent given can be revoked at any time. Such a revocation is only effective upon receipt by PQ Solutions LLC and does not affect the lawfulness of the processing of personal data until the revocation. There may be reasons (e.g. due to a law) which make it necessary to process the personal data despite the revocation. A revocation may lead to the restriction of certain services or the termination of the business relationship.

7. Duration of the Storage of Personal Data

The duration of the storage of personal data is determined by legal retention obligations or the purpose of the respective data processing. In principle, PQ Solutions LLC stores personal data for the duration of the business relationship or contract period and subsequently for at least a further ten years. This corresponds to the period of time within which legal claims can be asserted against PQ Solutions LLC. Ongoing or anticipated legal, tax or supervisory proceedings may result in storage beyond this period.

8. Profiling and Automated Individual Decision-Making

PQ Solutions LLC does not carry out profiling and does not apply automated individual decisions.

9. Intended Recipients of Personal Data

At PQ Solutions LLC, only those persons process personal data who require it to fulfil contractual or legal obligations.

PQ Solutions LLC only discloses customer data to service providers and third parties in the following cases (depending on the type of products and services purchased):

• for the execution of orders, use of products or services

• due to legal obligations, legal justification or official orders

Service providers and third parties as recipients of personal data may be, for example:

• order processors and other service providers who process personal data on behalf of and for the purposes of PQ Solutions LLC

• Public bodies (e.g. authorities), insofar as this is provided for by a legal or official obligation.

10. Data Transmission Abroad

As a matter of principle, data is not transferred abroad. Should personal data have to be transferred abroad, this will take place in compliance with the legally prescribed provisions and where this is necessary for the fulfilment of the contract.

11. Your Rights

11.1 Information, Deletion, Correction, Restriction

Provided there is no legal obligation to the contrary, you have the right to request information, correction, transfer, prohibition of certain personal data processing, restriction, deletion, prohibition of disclosure to third parties, revocation of consent and objection to your personal data.

Requests for information should be sent together with a legible copy of a valid official form of identification (e.g. passport, identity card) to the address given under point 14.

The rights of deletion and objection are not unrestricted rights. Overriding interests may make further processing necessary. PQ Solutions LLC will examine each individual case and inform you of the result.

If the provision of information, the issuing or transfer of data involves disproportionate effort, PQ Solutions LLC may insist on a contribution to costs up to a maximum of CHF 300.

12. Data Relating to the Internet Presence

12.1 General information

The following information explains how the Company processes data on the occasion of its Internet presence.

12.2 Cookies

The internet pages of PQ Solutions LLC do not use any cookies.

12.3 Collection of General Data and Information in Connection with the Internet Presence

The website of the PQ Solutions LLC collects general data and information whenever a data subject or automated system calls up the website. This general data and information is stored in the log files of the server. The following can be recorded:

• browser types and versions used

• the operating system used by the accessing system

• the website from which an accessing system accesses our website (so-called referrer)

• the sub-websites which are accessed via an accessing system on our website

• Date and time of access to the website

• Internet protocol address (IP address)

• Internet service provider of the accessing system

• other similar data and information that serve to avert danger in the event of attacks on the information technology systems of PQ Solutions LLC.

When using these general data and information, PQ Solutions LLC does not draw any conclusions about the data subject. Rato deliver the contents of the PQ Solutions LLC website correctly;

• to optimise advertising;

• to ensure the long-term functionality of the information technology systems and technology of the PQ Solutions LLC website;

• in the event of a cyber-attack, to provide law enforcement authorities with the information necessary for prosecution.

The PQ Solutions LLC analyzes these anonymously collected data and information statistically, with the aim of increasing the data protection and data security of the PQ Solutions LLC, and ultimately ensuring an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

13. Subject to Change

This data protection declaration was drawn up in August 2023 and generally covers the processing of personal data by PQ Solutions LLC.

PQ Solutions LLC reserves the right to adapt the data protection declaration at any time in compliance with the requirements of data protection law. The current version of this data protection declaration is available on the PQ Solutions LLC website.

14. Contact Details

The office responsible for data protection issues is:

PQ Solutions LLC
Contact point for data protection
Konradstrasse 12
8005 Zurich
Switzerland

Phone: +41 44 253 67 67
E-mail: info@pqs.ch
Website: www.pqs.ch

Data protection concerns can be addressed in writing to the above contact address.

If you are not satisfied with the response from PQ Solutions LLC, you have the right to lodge a complaint with the Swiss data protection authority: https://www.edoeb.admin.ch/edoeb/de/home/meldeportale.html